An
incubator company supported by our SmartState Center was recently awarded
the Small Business
Exporter of the Year for South Carolina. USA eShop is a global e-commerce website led by
Jerry Smith and John Wilkinson (above). Since it’s inception in 2012, it
has carved out a niche market in the e-commerce business, selling
quality American-made goods to European consumers. “Like all entrepreneurs, you
have to be willing to take a risk," Smith stated in a feature for Cola
Daily. That risk has paid off tremendously. USA eShop now operates a
warehouse in Europe, out of which it sells products from over 125 small to
mid-sized US manufacturers. USA eShop handles everything from export logistics
and fulfillment operations to sales and customer service, simplifying the
process for manufacturers that want to penetrate international markets. The SmartState
Center partners with the USC/Columbia incubator to support the development and
growth of innovative companies that show promise for creating jobs and economic
benefits to the state of South Carolina. Wilkinson mentions how support from
the Incubator has helped their company get to this point. “In terms of the
physical space, the IT and all the support and programs they offer, they have
been key to our success,” said Wilkinson. Read
the full summary of the SBA awards from Cola Daily for more
information about
USA eShop and other awardees.
The Richardson Family SmartState Center of Economic Excellence in Tourism and Economic Development was established in 2010 with a specific goal to encourage research directly applicable to tourism in South Carolina.
Friday, June 3, 2016
Wednesday, June 1, 2016
Check out the new publications from the SmartState team!
Cardenás, D., Hudson, S., Meng, F., & Zhang, P.
(2016) “Understanding the benefits of
school travel: An educator’s perspective”, Tourism Review International, 20(1), 29-40.
Abstract
Using a theoretical framework that
incorporates Aristotle's three intellectual competencies (epistme, techne, and
phronesis), this article examines the perceptions of educational travel from
the administrators' perspective. A total of 336 elementary, middle, and high
school principals from around the US participated in the study and thematic
responses were analyzed from open-ended questions. Results indicate that
educational field trips can have positive impacts on all three of Aristotle's
intellectual competencies (practical knowledge, skills, and
attitude/experience), and that the effects of educational travel are far
reaching with substantive benefits for students of all grades.
Hudson, S., Cardenás, D., Meng, F., & Thal, K. (2016)
"Building a place brand from the
bottom up: A case study from the U.S.”, Journal
of Vacation Marketing. Online first, doi:
10.1177/1356766716649228
Abstract
In an increasingly competitive
global marketplace, the need for towns and cities to create a unique identity,
to differentiate themselves from competitors, has become critical. Many places
promote spectacular scenery, good quality of life, friendly people, and a sound
business infrastructure. However, these factors are no longer differentiators,
so places need a strong brand identity to stand out in order to attract people
to live, work and play. But brand development is often driven by short-term
top-down approaches with limited community participation, where the primary
tool of brand expression becomes the final marketing campaign. This paper
reports on a qualitative approach to build a place brand from the bottom up,
with wide participation from all members of the community. With a methodology
based on place brand building theory, charettes and in-depth interviews were
conducted with local stakeholders, resulting in a positioning statement that
was used to develop brand communications materials. Based on the research
process and results of the case study, the authors present a community-based
place brand development model.
Hudson, S., & Hudson, L.J. (2016). “Designing ski resorts – from theory to practice.”
In Harold
Richins & John Hull (Eds.) Mountain Tourism: Experiences, Communities, Environments
and Sustainable Futures, CABI:
Wallingford OX, pp. 331-340.
Abstract
This chapter takes a look at the design and planning process for
ski resorts, which involves the
following key stages: gaining development
approval; analyzing site feasibility; deciding on design
guidelines; and
choosing development styles. Included is a case study about arguably the
world's most successful ski resort designer, Paul Mathews, and his company,
Ecosign, based in Whistler, British
Columbia.
Wednesday, April 20, 2016
What's New at the Center?
http://www.sc.edu/study/colleges_schools/hrsm/research/research_centers/richardson_family_smartstate/pdfs/newsletters/smartstate_spring_2016.pdf
Wednesday, March 16, 2016
Dr. Hudson spends quality time with Archbishop
Dr. Hudson had the privilege of meeting Archbishop Emeritus Desmond Tutu this week on board
Semester at Sea. Among human rights activists, he’s often compared to Gandhi
and Martin Luther King, Jr., but Tutu demurs at those comparisons. The South
African cleric jokes that he won the 1984 Nobel Peace Prize mostly because the
Nobel Committee was looking for an anti-apartheid figure whose last name was
easy to pronounce. “What I am is a good captain,” he says. “I utilize the
talents and brilliance of the people on the team, and when the team plays well
and wins, I get the kudos.” Hudson discussed tourism in South African with the
Archbishop, who joined the Semester at Sea community for five days as the ship
sailed from Mauritius to Cape Town.
Monday, March 14, 2016
The Business of Spirituality
Our last port of call on Semester
at Sea was India, and I was ‘persuaded’ by my wife to sign up for a Spiritual
Yoga course, a good six-hour dive from Fort Cochin where we were docked. I
wasn’t quite sure what to expect, although the pre-tour instructions made the
trip sound a little daunting – no alcohol, vegetarian food only, no speaking
during meal times, no Internet, 5 hours of yoga and 2 hours of meditation a
day, no photography, only two meals a day… and the list went on. However, I
have to say it was one of the highlights of the voyage so far, and I was
particularly impressed with how spirituality has been packaged and sold to the masses.
Located at the foot of the
Velliangiri Mountains in Tamil Nadu, the Isha Yoga Center is the brainchild of Jaggi
Vasudev, or Sadhguru as he is widely known. The modern-day yogi and mystic is a
charismatic man whose vision for harmony and well-being for all takes him
across the world to address prestigious global forums and conferences, speaking
about issues as diverse as human rights, business values and environmental
responsibility. He has been invited to the United Nations Millennium World
Peace Summit, the House of Lords in the UK, Massachusetts Institute of
Technology (MIT), and IMD Lausanne, Switzerland.
Surrounded
by thick forests, and situated right next to the Nilgiri Biosphere reserve, the
ashram was founded by the Sadhguru over two decades ago, and is administered by
the Isha Foundation. One major attraction of the center is the Dhyanalinga Yogic Temple, a meditative
space that is said to be the first of its kind to be completed in over 2000 years.
The temple does not ascribe to any particular faith and is available to all
irrespective of their religion or nationality. It is open everyday, including
national or cultural holidays, from 6am to 8pm, attracting thousands of
visitors from all over the world. Many of these visitors take part in Nada Aradhana, an offering of sound to
the Dhyanalinga that includes an ethereal blend of vocals, singing bowls, drums
and various other instruments. The offering takes place twice daily from 11:50
a.m. to 12:10 p.m. and from 5:50 p.m. to 6:10 p.m. These are the only times of
the day when the usual silence within the temple is broken.
The
ashram is also the location for major cultural events. For example, in an
endeavor to preserve and promote the uniqueness and diversity of India’s
performing arts, the center annually hosts Yaksha, a seven-day festival of music and dance. Various eminent
artistes perform at the festival, culminating in the night-long celebration of
the Mahashivarathri festival -
one of the biggest and most significant among the sacred festival nights of
India. This night is considered the darkest night of the year, and celebrates
the Grace of Shiva, who is known as Aadhi (first) Guru from whom the yogic
tradition originates.
The
Isha Center offers all four major paths of yoga – kriya (energy), gnana
(knowledge), karma (action), and bhakti (devotion), drawing people from all
over the world. Other programs include Inner
Engineering, designed by the guru to ‘establish a deep and lasting
transformation.’ Over two million people have completed the program to date,
all seeking advertised results such as improved mental clarity, increased
energy levels, relief from chronic ailments, deepening of interpersonal
relationships, and greater peace and joy in everyday life. Another program offered
by Isha Education is INSIGHT – The DNA of
Success, a practitioner-oriented leadership course that draws upon the
experience of several highly successful business leaders who have built and
grown world-class organizations. Along with Sadhguru’s guidance and
involvement, other resource leaders in past programs include Rajan Tata, Chairman
Emeritus of Tata Sons, and Dr. Prathap C Reddy, founder of Apollo
Hospitals.
Isha Sacred Walks is another branch to the guru’s
portfolio of product offerings, promoted not as tours, but ‘a possibility for
deep transformation’. The Himalayan Sacred Walks is one example, comprising two
weeks of meditation, treks and camping. The guru’s entrepreneurial talents have
not stopped there. Sounds of Isha
offers ten albums of music ‘transporting you to subtler states of being,
forming the basis for inner exploration’; Isha
Craft produces gift items, jute pieces, paintings, metal crafts, stone
art-de-facts and handicrafts, as well as designer clothing; Isha Life is the wellness sub-brand, a
center that provides a holistic approach to health and fitness, but also includes
a fine-dining restaurant Mahamudra, an outdoor café Namma and the Shambhavi
Craft Boutique; Isha Foods and Spices
are a collection of snacks, drinks, tiffin mixes and pickles; Isha Arogya offers healthcare products
and services and has established holistic health centers in several major
cities of Tamil Nadu; and finally Isha
Publications promotes Sadhguru’s works and discourses in the form of books,
CDs and DVDs.
The Isha
Center, and all of these sub-brands, are promoted via a glossy magazine, a
slick website, and various social media platforms including Youtube, Facebook
and Twitter. Much of the income from these commercial prongs is ploughed back
into the foundation, an entirely volunteer-run non-profit organization which is
‘dedicated to cultivating human potential through its vibrant spiritual
movement’. The social development branch of the foundation is Isha Outreach, with a vision to empower
the deprived sections of India to achieve improved health, education, and environmental
wellbeing. Another initiative established by the foundation is Project GreenHands, which aims to take
corrective measures to increase the green cover of Tamil Nadu by an additional
10 percent by planting trees through volunteer participation. Finally, a
long-time vision of Sadhguru is to raise the human spirit and rejuvenate the
marginalized rural population, and so he has created Action for Rural Rejuvenation (AAR), a program that has already
reached out to 4600 villages in over a decade of work.
Not
content with operating in India alone, Sadhguru is spreading his tentacles
overseas, recently establishing the Isha
Institute of Inner-sciences in Tennessee, U.S. The institute, spread over
1,300 acres, offers a variety of programs ‘that provide methods for anyone to
attain physical, mental and spiritual wellbeing’. Two powerful meditation
spaces are the main features of the Isha Institute. Mahima, which means grace,
is a 39,000 sq ft domed meditation hall and home to many of the programs
offered at the Institute; basic programs that do not require any prior
knowledge of yoga or meditation, as well as advanced programs for those who
wish to take a step further in their spiritual growth. The second
space
is the Adi Yogi: Abode of Yoga, a meditative space established as a tribute to
the Adi Yogi, the world’s first yogi, who offered the yogic sciences to the
world over 15,000 years ago.
Thursday, March 10, 2016
Inside Semester at Sea
Simon Hudson visited the university of Mauritius this week with his Semester at Sea International Marketing class. The visited was organized by local tourism professor Robin Nunkoo, and including an excellent presentation from the Director of the Mauritius Tourism Authority, Sem Ramasamy. A newspaper story about the visit, along with video clips of interviews with Simon and some students, can be found at:
http://ionnews.mu/video-luniversite-flottante-semester-at-sea-fait-escale-a-maurice-090316/?utm_campaign=shareaholic&utm_medium=email_this&utm_source=email
Wednesday, March 9, 2016
Marriott takes social media listening to a new level
An
increasing number of hoteliers are embracing social media because of its
potential for engagement and collaboration with networked consumers. Through
social media, they can gain rich, unmediated consumer insights, faster than
ever before. In an article just published in Hotel Business Review, Simon
Hudson focuses on M Live APAC, Marriot’s new Asia
Pacific state-of-the-art marketing and brand newsroom command center, which has
become the company’s epicenter of real-time marketing to customers in the
region. M Live APAC allows Marriott not only to seize more chances to engage
with consumers quickly, but also to create memorable and shareable experiences.
To read the article, go to: http://hotelexecutive.com/business_review/4733/marriott-takes-social-media-listening-to-a-new-level
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