A new book on tourism marketing has just
been published and Simon has a chapter in it called “Challenges of Tourism Marketing in the Digital, Global Economy.”His
chapter looks at the new digital era of marketing communications as it applies
to tourism, a digital era dominated by social media. It begins with an
introduction to today’s digital marketing environment, and is followed by an
analysis of the consumer decision process in the new digital world. The third section takes a closer look at
social media, and shows how savvy marketers around the world are leveraging new
digital communication channels. Organizations profiled include Vail Resorts, Queensland
Tourism, Orlando
Convention & Visitor’s Bureau, The Virginia Tourism Corporation, KLM, Virgin Atlantic Airways,
Disney, Palms Hotel and Casino in Las Vegas, and the Sukiennice National Museum in Krakow. The next
part of the chapter outlines the challenges facing tourism marketers in the
digital, global economy, and a final section speculates on the future of
digital marketing communications, making suggestions for further research in
this area. More details about the book can be found at: http://www.routledge.com/books/details/9780415597036/
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