Simon
Hudson’s journal article on the use of social media by music festivals (written
with his son Rupert in 2013) was the most downloaded paper published in the
International Journal of Events and Festival Management in 2015. The paper
called ‘Engaging with consumers using social media: a case study of music
festivals’ has been downloaded nearly 9,000 times since 2013. The
Hudsons used a case study methodology with a multi-method approach to analyze
the use of social media at three major music festivals. In general, they found
that the music festivals profiled were proactive in their use of social media,
engaging with consumers throughout the consumer decision journey. In
particular, social media is making the “evaluate” and “advocate” stages of the
decision journey more relevant for festival marketers. The paper can be found
at: http://www.emeraldinsight.com/doi/abs/10.1108/IJEFM-06-2013-0012
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